Michelle & Troy Stevens, Owners of The Eastwood Refillery in Syracuse, NY (Video)

This week: 

• Market vs. in store setup

• Early days

• Sink setup within the shop

• Removing labels from Jars 

• Free container donations

• Local food pantry support

• Prioritizing local

• Running a business while working another full time job

• Word of mouth marketing & social media

Where to find The Eastwood Refillery

• Website

• Instagram

• Facebook

Name Drops

• Faire

• Rustic Strength

• GoGo Refill in Portland, ME

• Dip 

• Little Seed Farm

• Yaya Maria’s 

• Beth’s Bounty - SUNY ESF student food pantry

• Mama Suds

• Full Circle Refillery

• Dr. Bronners

• Suds Refillery in Shawnee, KS

• Reuse Refuge in Auburn, NY

• Marilla’s Mindful Supplies in Rochester, NY

• Refillery Collective

Question from Tiffany, Owner of Full Circle Refillery: “If you had to do it all over again from day one, is there one thing or what is one thing that you would do differently? 

Question to the next refill shop owner: “What do you do to bring customers in and keep them coming back?”