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Customer demographics
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Approaches to involving college students & overcoming hurdles to make people feel welcome in a new shopping environment
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Sustainability movements in communities, especially in sports (shout out KC Current for bringing reusable cups & composting to major league sports)*
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The overlap between the service industry and refill shop industry as well as balancing small business ownership with being an employee in a different industry for a personal balance (and extra cash)
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Decision making, especially around new products and big business decisions
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Incorporating education, especially higher priced items, and personal testimonials for “riskier” or more expensive swaps
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Sustainable brands like Dip who both stay true to the consistency of their products while also providing connection, insight, and support to sustainable retailers like refill stores
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Being transparent about what we know, don’t know, and what we think of certain brands & products
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We’re all just trying to do our best 🙂
Where to find L.E.S.S.
Links