Episode 12 - with Tiffany Grandstaff, Owner of Full Circle Refillery in Chattanooga, Tennessee

This week: 

• The early days of Full Circle Refillery in Chattanooga, TN

• Branding, Buzzwords, Marketing, Green Terminology and what it all means in practice

• Brick & mortar as it compares to consignment booths, pop ups, home garage appointment shopping

• Customer engagement through Instagram polls, especially for feedback

• Finding the next best option to bridge the gap, even when knowledge and/or priorities changes while making sure products work well

• Prioritizing finding a disposal method for products sold in the zero waste store

• Transitions between working for someone else to working for yourself

• Building up inventory

• Changing your mindset about competition 

• How great the Chattanooga community is 

Acronyms 

• SLS = Sodium Lauryl Sulfate

• PVA = Polyvinyl Alcohol

Name Drops

• Faire

• The Good Fill

• Small Business Development Center

• Plaine Products

• Wonderfill Refillery (Cookville, TN)

Where to find Full Circle Refillery

• Website

• Instagram

• Facebook