Caitlin Elyse, Owner of Refill Emporium in St. Clair Shores, MI

This week: 

• How Caitlin became Owner of Refill Emporium

• Partnerships 

• Social Media

Where to find Refill Emporium

• Website

• Facebook

• Instagram

• TikTok

Links

• Bulk Food Marketplace

• Dees Green Cleaning

• Environmental Working Group (EWG)

• My Green Michigan

• TechTown Detroit

• The Clean Refill (Columbia, MO)

Question from Deanna Taylor-Heacock, Owner of Good Bottle Refill Shop in Maplewood, NJ: we have our core customers and the biggest challenge is getting new customers... We have loyal ones that have been refilling the same bottle for 7 years… How are you getting new customers? What is the process like? What are the real strategies? How can we get more people to make the switch? 

Question to the next refill store owner(s): How are you making the refill experience easier for customers?