-
How refilleries can look different in different communities; some offer only refillable products and others have a more general focus with some refill options (like Lemon & Lavender)
-
How location & customer traffic impacts discoverability & volume
-
Workshops! Brandy’s an expert workshop leader and has advice on different types of workshops, how to market them, ticketing, agendas, types, you name it! (and we very much thank her for sharing all of her experience & knowledge with us!)
-
Education & inviting new customers into the refill space, including how to explain refill to those that are new to it
-
Reeling people into the eco-friendly world
-
Purchasing - logistics, timing, volume, shipping, carbon footprints, container reuse & giveaways, and generally how to make decisions on what’s the best option when purchasing bulk refills
-
Local partnerships!
-
What to do with packaging & shipping materials
Where to find Lemon & Lavender:
Links:
Question from Jasmine Hyde, Owner of L.E.S.S. in Lawrence, KS: how are you navigating the finances, data on the industry, and translating what you do to other stakeholders? What are other business owners doing to mitigate your refill store not really fitting into a box that compares to another type of industry?